ORDER ERROR, DAMMAGE OR LOSS OF MERCHANDISE DURING TRANSPORT
Any problem related to an order (product error, billing error, loss, or damaged material during transport, etc.) must be submitted to us within 72 hours following the reception of your merchandise. For any damaged material during transport, it is mandatory to write an explanatory note on the carrier’s waybill.
For any information on delivery and transport:
Priscilla Cross, Customer service
Tel. : (450) 664-4844 ext 221